WEP 258:The Magic of Customer Service in Education

An Interview with Greg Honchel Hosted by Kelly Croy


In this episode of the Wired Educator Podcast, Kelly Croy sits down with Greg Honchel, Educational Sales Consultant with IXL Learning, to explore a powerful idea that often gets overlooked in schools: customer service.

Yes… customer service.

Greg shares how putting students first, communicating with clarity, and building authentic partnerships can transform not only business relationships but classrooms, districts, and student outcomes. This is a conversation about leadership, intentional technology use, and how small acts of service create lasting impact.

You are going to love this episode.


About Greg Honchel

Greg Honchel is an Educational Sales Consultant with IXL Learning, partnering with districts across central and northwest Ohio. He works closely with curriculum leaders and principals to help schools evaluate instructional resources, align tools to student needs, and implement data-driven solutions with clarity and purpose.

Prior to joining IXL, Greg spent five years in education, including time as a Physical Education teacher and Athletic Director, before transitioning into financial services leadership. In each role, he focused on relationships, service, and communication.

Greg is known for his authentic leadership style, his commitment to students, and his belief that education is ultimately about serving others well.


What Is IXL?

IXL Learning

IXL Learning is a comprehensive online learning platform designed to support teachers and students through adaptive practice, diagnostic assessment, and real-time data insights.

Key features discussed in this episode include:

  • Adaptive skill practice aligned to state standards
  • Diagnostic assessments in math and ELA
  • Teacher-created quizzes for formative and summative assessment
  • ACT and state test preparation
  • Integration with existing curriculum resources
  • Vocabulary.com access for ELA subscribers

IXL is built to be teacher-led and student-focused, not a replacement for great instruction, but a powerful support tool when used intentionally.


Key Takeaways

  • Customer service is essential in education
  • Putting students first must guide every decision
  • Relationships matter more than transactions
  • Communication should be clear, human, and jargon-free
  • Gamification can motivate students in powerful ways
  • Intentional screen time beats passive screen time
  • Practice may not make perfect, but it makes permanent
  • Strong partnerships lead to stronger schools
  • AI can be used creatively to explore big ideas
  • Educators leave lifelong impact, even when they do not see it immediately

Words of Wisdom for Educators

Greg reminds us:

Most of us can remember our teachers by name.

We remember how they made us feel.
We remember who empowered us.
We remember who believed in us.

Even in February.
Even when the snow turns gray.
Even when energy dips.

What you do matters more than you realize.


Books Mentioned

The 7 Habits of Highly Effective People
by Stephen Covey

Greg highlights two habits in particular:

  • Be Proactive
  • Begin with the End in Mind

Both serve as guiding principles for leadership, service, and personal growth.

 


Episode Chapters

00:00 – Introduction to Greg Honchel and IXL
02:19 – Greg’s journey in education
05:15 – The importance of customer service in schools
07:43 – Understanding IXL’s impact
10:37 – Teacher-led platforms and student growth
13:09 – Innovative uses of IXL
16:11 – High-quality interventions
18:40 – The value of personal communication
21:37 – Screen time and educational technology
24:10 – Words of wisdom for educators
26:57 – Fun questions and personal insights


Connect and Learn More

To learn more about IXL Learning and its offerings, visit:
https://www.ixl.com

If you would like your book, product, service, conference, or website mentioned or highlighted in the pre-roll of the Wired Educator Podcast, email Kelly at [email protected].

Kelly is accepting applications for Coaching with Kelly. One seat is available starting in March. Fill out this questionnaire. Kelly will select one person to work with: Complete this Coaching Questionnaire.


Thank you for taking time from your busy week to level up and make a difference in the lives of others.

About the Host

Kelly Croy is the host of the Wired Educator Podcast, a speaker, author, and Director of Innovation and Instruction. Kelly works with schools and districts across the country on leadership, culture, and growth.

Kelly Croy’s website:
https://kellycroy.com

Kelly’s book, Along Came a Leader

To learn more about having Kelly Croy speak at your event, visit his website to connect.


Thank you for listening and for being part of this community. It is always a great day to be a Wired Educator.

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

WEP 257: Lead From Who You Are, an Interview with Joe Sanfelippo

Hosted by Kelly Croy

Wired Educator Podcast Episode 257

Lead From Who You Are with Dr. Joe Sanfelippo

In Episode 257 of the Wired Educator Podcast, Kelly Croy interviews Dr. Joe Sanfelippo, nationally recognized speaker, former superintendent, and author of the new book Lead From Who You Are. It has been 122 episodes since Joe’s last appearance on the podcast, making this conversation both timely and meaningful.

Together, Kelly and Joe explore leadership identity, consistency, self-awareness, and what it truly means to show up for others during challenging seasons in education. This episode blends practical leadership insight with personal reflection and encouragement.

About the Guest

Dr. Joe Sanfelippo recently retired after 26 years in education, including 12 years as superintendent of the Fall Creek School District in Fall Creek, Wisconsin. Under his leadership, Fall Creek was named an Innovative District twice by the International Center for Leadership in Education. Joe was named Education Dive’s National Superintendent of the Year in 2019 and was selected by the U.S. Department of Education as a Future Ready Superintendent and Personalized Learning Leader.

Joe is widely known for his leadership reflection videos and is the author of multiple books, including Lead From Where You Are, The One Minute Walk to Work, Hacking Leadership, The Power of Branding, and his newest release, Lead From Who You Are.

Joe Sanfelippo’s website:
https://www.jsanfelippo.com/

Joe’s book, Lead From Who You Are: https://amzn.to/4a6HOiB

Episode Summary

This episode focuses on the idea that leadership begins with identity before position. Joe explains why consistency often matters more than charisma and introduces the concept of the “mirror test,” encouraging leaders to reflect on how others experience them.

Kelly and Joe also discuss repairing relationships after mistakes, the importance of vulnerability paired with follow-through, and how leaders can better support educators who are overwhelmed. Joe shares practical advice on meeting people in their space, offering help that is usable and timely, and maintaining steady leadership rhythms regardless of external pressures.

The conversation also touches on comparison, social media, and why late winter can feel isolating for educators. Joe offers a powerful reminder that connection, even with just one person, can make a significant difference.

Key Takeaways from Episode 257

  • Leadership starts with knowing who you are before focusing on where you lead
  • Consistency builds trust more than charisma alone
  • Vulnerability without action creates doubt, while follow-through builds credibility
  • Leaders support others best by meeting them where they are
  • Awareness and regulation help leaders remain steady in difficult moments
  • Comparison distracts from meaningful leadership work

Episode Timestamps

00:00 Introduction and overview
01:21 Joe Sanfelippo’s journey and the origin of the book
08:56 Awareness, the mirror test, and leadership consistency
11:55 Consistency versus charisma
17:23 Repairing relationships and rebuilding trust
22:42 Supporting overwhelmed educators
30:31 Comparison, social media, and leadership identity
35:56 A message for educators during a challenging season

About the Host

Kelly Croy is the host of the Wired Educator Podcast, a speaker, author, and Director of Innovation and Instruction. Kelly works with schools and districts across the country on leadership, culture, and growth.

Kelly Croy’s website:
https://kellycroy.com

Kelly’s book, Along Came a Leader

To learn more about having Kelly Croy speak at your event, visit his website to connect.


Thank you for listening and for being part of this community. It is always a great day to be a Wired Educator.

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

Wired Educator Podcast Episode 253: The Business of You, An Interview with Authors Marnie Stockman and Nick Coniglio

An Interview with Authors Marnie Stockman and Nick Coniglio with Host, Kelly Croy

Wired Educator Podcast Episode 523: The Business of You — An Interview with Authors Marnie Stockman and Nick Coniglio

In this episode of the Wired Educator Podcast, I interview Marnie Stockman and Nick Coniglio, co-authors of The Business of You—a guide to treating yourself as the most important project you’ll ever work on.

Marnie went from being a high school math teacher to becoming an EdTech leader before teaming up with Nick to run a software company. Nick started as a programmer, became an executive early in his career, and later jumped into entrepreneurship with Marnie. Together, they sold their company, co-authored the award-winning Lead it Like Lasso, and now bring their experiences and lessons to students, educators, and leaders through their newest book.

Listen to our interview by clicking here or in the embed link or wherever good podcasts live.

In our conversation, Marnie and Nick share stories and strategies to help students and educators turn leadership lessons into real-life results.

 

 

Links to Learn More About Marnie and Nick

Follow Marnie and Nick’s impact on their social media platforms and website:

Topics We Cover in This Episode:

  1. Lots of laughs and fun stories!
  2. Leadership.
  3. Why they needed to write this book – what they are hearing about high school and college students and their struggles.
  4. Why people need to run their lives like a business (not in a corporate way).
  5. The importance of storytelling (in interviews, college essays, and networking).
  6. The value of building a personal board of advisors.
  7. The key question you need to ask yourself—and your own CFO.

This is a powerful episode for anyone interested in helping students, educators, and themselves reframe leadership and personal growth in a practical, meaningful way.

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

Conferences Kelly Croy will  Be Speaking At in in the next few months:
•October:  OASFEP Conference, October 2025
• November: OSBA Capital Conference

• December: Ohio Association of Secondary School Administrators (Administrative Assistants Conference), December 2025

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

The Wired Educator Podcast Episode 252: The Leader You’re Not… an interview with Scott Borba on

The Leader You’re Not… and Why It’s Just as Important as the Leader You Are an Interview with Scott Borba & Kelly Croy

Welcome to episode 252 of The Wired Educator Podcast!

In this episode, I interview Scott Borba, an inspiring education leader and author of The Leader You’re Not… and Why It’s Just as Important as the Leader You Are. This conversation will speak to your heart, sharpen your mind, and give you what you need to lead with more awareness this year. Scott and I connected deeply, and the wisdom he shares will benefit every educator committed to growth.

Listen by clicking here or wherever awesome podcasts live.

About Scott Borba

Scott is principal and superintendent of Le Grand Union Elementary School District in California. A recognized leader in education, he was named the NAESP National Distinguished Principal and the ACSA Superintendent/Principal of the Year.

Scott also serves on the Board of Directors for the National Association of Elementary School Principals. His book, The Leader You’re Not… and Why It’s Just as Important as the Leader You Are, focuses on self-awareness, growth in leadership, and building strong school communities.

Mentioned in the Podcast
The Leader You’re Not… and Why It’s Just as Important as the Leader You Are — Find it on Amazon
• Scott’s website: https://www.connectedd.org/scottb

Conferences Kelly Croy will  Be Speaking At in in the next few months:
• OASFEP Conference, October 2025
• Ohio Association of Secondary School Administrators (Administrative Assistants Conference), December 2025
• Click here to Subscribe to My Newsletter: Wired Educator Newsletter for a VERY special announcement coming this weekend!

Listen to episode 252 of The Wired Educator Podcast and discover how Scott’s work can transform your leadership this year!

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 251: The Language of Behavior an Interview with Charle Peck and Joshua Stamper

A Framework to Elevate Student Success, Hosted by Kelly Croy

This is the Wired Educator Podcast Episode 251, my interview with Charle Peck and Joshua Stamper, co-authors of The Language of Behavior: A Framework to Elevate Student Success. Charle and Joshua bring incredible insight, passion, and practical strategies to help educators and leaders transform the way we view behavior, student success, and school culture.

Listen to our interview by clicking here or wherever awesome podcasts live! 

Our conversation covers practical strategies for addressing behavior through trauma-responsive practices, creating healthier school cultures, and empowering educators to better support students.

This discussion was energizing, enlightening, and inspiring. I laughed, I learned, and I left with new tools I can put into practice right away. I know you’ll feel the same. Buckle up and enjoy this incredible conversation with Charle Peck and Joshua Stamper!

Meet Charle Peck

Charlie Peck is a global keynote speaker, educator, and co-author of The Language of Behavior as well as Improving School Mental Health: The Thriving School Community Solution. With over 20 years in education and dual master’s degrees in Education and Social Work, Charlie offers a powerful perspective as both a teacher and a clinical therapist.

Her work with adolescents and families in crisis, combined with her extensive experience in K-12 education, makes her stories both relevant and captivating. She delivers impactful professional learning sessions and keynotes that provide educators with tools they can implement immediately in their practice.

Meet Joshua Stamper

Joshua Stamper is a dedicated educator, speaker, author, and the creator of Aspire to Lead. With a rich background in teaching and school administration, Joshua draws on his own experience as a struggling student and nine years as a middle school administrator. His journey fuels his passion for creating supportive, transformative learning environments.

 

Order their book today!

Joshua’s new book, The Language of Behavior, equips educators with trauma-responsive strategies and alternative practices to support student success. He empowers professionals to lead with empathy, implement innovative approaches, and make meaningful change in schools and communities everywhere.

Mentioned in this Interview:

Purchase a copy of their book, The Language of Behavior: A Framework to Elevate Student Success

Charle’s website: https://www.thrivingeducator.org/

Joshua’s website: https://joshstamper.com/

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 250: Designing a Life of Purpose, an Interview with Mark Trumbo

The Dream Factory, An interview with Mark Trumbo and Kelly Croy

This is the Wired Educator Podcast episode 250, my interview with Mark Trumbo, author of The Dream Factory: Designing a Life of Purpose. Mark and I talk about how he wrote an entertaining fable to teach memorable lessons on leadership and living an awesome life. My conversation with Mark hit so many levels of awesomeness, this is an amazing interview with amazing takeaways for everyone.

Listen to my interview with Mark.

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Mark Trumbo is the author of The Dream Factory: Designing a Life of Purpose, a nationally recognized leader, speaker, and creator of The Purpose Design, a framework dedicated to helping people discover, define, and live out their true purpose. A devoted child of God, husband to Kristy, and proud father of Avery Grace, Grant Hampton, and Payton Joy, Mark’s greatest joy comes from his faith and family.

Mark’s journey to discovering his “why” began in January 2017, shortly after the birth of his son, during a season of professional demands and personal reflection. Confronted with questions about his goals, identity, and impact, he embarked on a mission to develop his most valuable asset–his purpose. Inspired by Simon Sinek’s belief that “People don’t buy what you do, they buy why you do it,” Mark created The Purpose Design not only to clarify his own direction but to empower others to live with intentionality and meaning.

Since then, he has shared The Purpose Design with thousands of students, coaches, professionals, and organizations, guiding them to align their actions with their deepest values. Through his work, Mark challenges audiences to reflect on one powerful question: What does your Purpose Design say about you?

Mentioned in this Episode: 

Kelly Croy on The Interview Chair Podcast with Jimmy Casas

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Purchase a copy of Mark’s awesome book, The Dream Factory: Designing a Life of Purpose

Mark Trumbo’s website: https://www.connectedd.org/marktrumbo

Follow Mark Trumbo on social media: www.x.com/MarkHTrumbo

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 249: Becoming an Instructional Leader an Interview with Danny Steele

The Wired Educator Podcast: Episode 249 – “Becoming an Instructonal Leader” My Interview with Danny Steele

Click here to listen to this podcast.

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This is The Wired Educator Podcast, Episode 249: My conversation with Danny Steele on instructional leadership—and so much more.

Danny is a phenomenal leader, an inspiring author, and an all-around incredible human being. In this episode, we dive into his new book, explore what great instructional leadership really looks like in schools, and unpack the wisdom he’s sharing with educators everywhere. You’re going to love this episode.

About Danny Steele

Danny Steele worked for 31 years in education as a principal, assistant principal, teacher, coach, and assistant professor of Instructional Leadership. In 2005, Steele was recognized as the “Secondary Assistant Principal of the Year” for the state of Alabama. And in 2016, he was recognized as Alabama’s “Secondary Principal of the Year.”

He has written five books, including two with Todd Whitaker, presented at numerous state and national conferences, and spoken in school districts across the country. Steele has an undergraduate degree in History from Covenant College, a Master’s in History from the University of Alabama at Birmingham, and both an Educational Specialist and an Educational Doctorate in Educational Leadership from Samford University.

He is the father of three (mostly grown) children and resides with his wife in Birmingham, Alabama.

Mentioned in This Podcast

Danny Steele’s Website: https://www.leadershiplearningandculture.com/

Follow Danny on X: https://x.com/SteeleThoughts

Danny Steele’s Books:

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

WEP 248: Building Authenticity, an Interview with Todd Nesloney

Kelly Croy Interviews Todd Nesloney About His New Book, Building Authenticity: A Blueprint for the Leader in You

Building Authenticity, an Interview with Todd Nesloney

Listen to The Wired Educator Podcast, Episode 248.

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In this episode of The Wired Educator Podcast, I sit down with one of my favorite education leaders and storytellers, Todd Nesloney. Todd returns to the show to share powerful insights from his newest book, Building Authenticity: A Blueprint for the Leader Inside You.

Todd currently serves as the Director of Culture and Strategic Leadership for the Texas Elementary Principals and Supervisors Association (TEPSA). He is a nationally recognized educator who has been honored by the White House, John C. Maxwell, and the National School Board Association, among many others. From leading a PreK–5 campus of 775 students to co-authoring bestsellers like Kids Deserve It, Todd continues to inspire and challenge educators to lead with heart, honesty, and boldness.

In this conversation, we talk about what it really means to lead authentically, how to stay rooted in your values, and why storytelling is essential for building meaningful school culture. Whether you are a teacher, administrator, or just passionate about education, this episode will fuel your leadership journey.

Mentioned in this Episode: 

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Wow! I interviewed Todd 200 episodes ago! If you want to hear that episode go here: https://wirededucator.libsyn.com/2016/07

Todd’s website: www.toddnesloney.com
Todd’s Course: https://todd-s-site-963e.thinkific.com/products/courses/culture-unleashed
A few of Todd’s favorite reads: Audible, Project Hail Mary by Andy Weir, kids chapter books: Mercy Watson Series, and Bad Guy Series.

Listen to Episode 248 now on Apple Podcasts, Spotify, or wherever you get your podcasts.

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

WEP 246: Future Educators, Trauma Informed Teaching and Literacy: An Interview with Pamela Broome

Co-hosted by Joe Miller

Pamela Broome

In this episode of the Wired Educator Podcast, I had the honor of speaking with Pamela Broome, a transformative leader in education. As the founding principal and current director of UNC Charlotte’s elementary lab school, Pamela has pioneered innovative approaches to teaching and learning, focusing on trauma-informed practices, literacy advancement, and creating emotionally supportive classrooms. Her work has significantly impacted both students and educators, fostering resilience and engagement in the educational community.

Joe Miller, a former student of Pamela’s, joins us as cohost. Joe is an award-winning educator and founder of an amazing SEL Symposium hosted at our district. I love working with Joe and I am so happy he introduced me to Pamela.

During our conversation, Pamela shared invaluable insights into the challenges and rewards of implementing trauma-informed teaching strategies, the evolving landscape of literacy education, and her vision for the future of educational leadership. Her dedication to student and teacher well-being is truly inspiring, and her experiences offer practical guidance for educators seeking to make a meaningful difference in their schools.

In This Episode, You’ll Discover:

• The principles and benefits of trauma-informed teaching.

• Innovative approaches to literacy that engage diverse learners.

• Strategies for building emotionally supportive and resilient classrooms.

• Insights into effective educational leadership and community partnerships.

Mentioned in This Episode:

StreamYard: Our sponsor for this episode. StreamYard is a professional live streaming and recording studio in your browser. Record your content or stream live to multiple platforms seamlessly. It’s the tool I use for all my interviews, and I highly recommend it. Learn more at StreamYard.com.

Kelly Croy’s Newsletter: My upcoming newsletter featuring “4 Ideas to Knock Around.” It’s super short, fun, and packed with useful insights. Sign up at: https://chipper-teacher-8587.kit.com/kellycroy

Leadership Videos: I’ve been sharing daily “One-Minute Leadership” videos on TikTok. If you’re not on TikTok, no worries—I also post them on LinkedIn, X (formerly Twitter), Instagram, and Facebook a day later. Follow me on your preferred platform to stay updated.

Shoutout:

Congratulations to Joe Miller for designing, planning, organizing and hosting an amazing SEL Symposium. Joe is fantastic. Proud to work with him! 

A special welcome to Dominic Helmstetter from Perrysburg High School, the newest member of the Wired Educator Squad! We’re excited to have you on board and look forward to your contributions to our growing community.

Thank you for tuning in, and remember—it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

 

WEP 245: Creating & Teaching Digital Art with Apple Distinguished Educators Rita Mortenson & Charlene Chausis

An Interview with Rita Mortenson & Charlene Chausis


In this episode of The Wired Educator Podcast , I had the privilege of speaking with two extraordinary Apple Distinguished Educators, Rita Mortenson and Charlene Chausis. Rita and Charlene are both passionate educators who are transforming classrooms through digital creativity, particularly in the realm of digital art . From their innovative use of Procreate and the Keynote app on the iPad to their inspiring journey into creating pet portraits, these two educators share how they bring creativity and artistry into education in impactful ways.

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If you’re an educator looking to inspire creativity, incorporate cutting-edge technology, and foster collaboration and critical thinking in your classroom, this episode is a must-listen!

About Rita Mortenson
Rita Mortenson is the Educational Technology Coach at Verona Area High School. She is an Apple Distinguished Educator, a Google Innovator, an ISTE Certified Educator, and a National Board Certified Teacher with an MBA. Rita also serves on the Discovery Education Network Leadership Council and the Wisconsin State Technology Advisory Board. She is passionate about integrating technology in innovative and creative ways, making learning accessible and engaging for all.

About Charlene Chausis
Charlene Chausis, who describes herself as “mostly retired,” has an impressive history in education. She has dedicated her career to helping educators amplify students’ creativity, collaboration, and critical thinking skills. As a 2003 Apple Distinguished Educator, Google Innovator, and Google Certified Teacher, Charlene has presented at numerous national and local conferences. She continues to inspire educators through her volunteer work and passion for digital art.

Insights from My Conversation with Rita and Charlene

During our conversation, Rita and Charlene shared their journey into creating and teaching digital art and how Procreate on the iPad has transformed their creative process. They discussed their passion for pet portraits and how they use this art form to teach and inspire others. Here are some key highlights:
The Journey into Digital Art : Charlene and Rita talk about how their background in education shaped their approach to digital art, incorporating apps like Explain Everything, Keynote, and Procreate. They also shared how Apple’s Everyone Can Create series of eBooks inspired their work.
Passion for Pet Portraits : Both Rita and Charlene fell in love with creating pet portraits through Procreate, finding unique ways to express their creativity and give back to their communities. Charlene has drawn over 40 pet portraits for The Anti Cruelty Society fundraiser, while Rita enjoys creating portraits for family, friends, and various projects.
Tips for Beginners : They offer practical advice for educators and individuals looking to start their journey into digital art, emphasizing that everyone is an artist . With the right tools, like Procreate and Apple Pencil, and some inspiration, anyone can create.
Memorable Moments : From challenging projects like drawing a cat blending into a fuzzy rug to creating heartfelt portraits of pets who’ve passed away, Rita and Charlene share the emotional and artistic impact of their work.

Try Procreate and Apple’s Keynote to CreateDigital Art
Rita and Charlene encourage educators to explore tools like Procreate and the Apple Teacher Learning Center’s Everyone Can Create eBooks to get started on their own creative journeys. Whether you’re tracing your first drawing or creating stunning pet portraits, the possibilities are endless with today’s digital tools.

Final Thoughts

This episode is packed with inspiration and practical advice for educators and creators alike. Rita and Charlene exemplify how technology and art can intersect to create meaningful, engaging learning experiences. Their work with Procreate and Keynote to create digital art reminds us all that creativity knows no boundaries.

Thank you, Rita and Charlene, for sharing your passion and journey with us. Educators, this is your chance to discover how digital art can transform your teaching practice and inspire your students.

Thanks for taking time out of your busy week to listen to The Wired Educator Podcast.

Mentioned in the Podcast: 

Carlene’s Instagram:

https://www.instagram.com/cchausis/, and also a link to the Anti-Cruelty Society’s Pet Portrait fundraiser. https://anticruelty.org/portraits

You are awesome!

Kelly

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