WEP 258:The Magic of Customer Service in Education

An Interview with Greg Honchel Hosted by Kelly Croy


In this episode of the Wired Educator Podcast, Kelly Croy sits down with Greg Honchel, Educational Sales Consultant with IXL Learning, to explore a powerful idea that often gets overlooked in schools: customer service.

Yes… customer service.

Greg shares how putting students first, communicating with clarity, and building authentic partnerships can transform not only business relationships but classrooms, districts, and student outcomes. This is a conversation about leadership, intentional technology use, and how small acts of service create lasting impact.

You are going to love this episode.


About Greg Honchel

Greg Honchel is an Educational Sales Consultant with IXL Learning, partnering with districts across central and northwest Ohio. He works closely with curriculum leaders and principals to help schools evaluate instructional resources, align tools to student needs, and implement data-driven solutions with clarity and purpose.

Prior to joining IXL, Greg spent five years in education, including time as a Physical Education teacher and Athletic Director, before transitioning into financial services leadership. In each role, he focused on relationships, service, and communication.

Greg is known for his authentic leadership style, his commitment to students, and his belief that education is ultimately about serving others well.


What Is IXL?

IXL Learning

IXL Learning is a comprehensive online learning platform designed to support teachers and students through adaptive practice, diagnostic assessment, and real-time data insights.

Key features discussed in this episode include:

  • Adaptive skill practice aligned to state standards
  • Diagnostic assessments in math and ELA
  • Teacher-created quizzes for formative and summative assessment
  • ACT and state test preparation
  • Integration with existing curriculum resources
  • Vocabulary.com access for ELA subscribers

IXL is built to be teacher-led and student-focused, not a replacement for great instruction, but a powerful support tool when used intentionally.


Key Takeaways

  • Customer service is essential in education
  • Putting students first must guide every decision
  • Relationships matter more than transactions
  • Communication should be clear, human, and jargon-free
  • Gamification can motivate students in powerful ways
  • Intentional screen time beats passive screen time
  • Practice may not make perfect, but it makes permanent
  • Strong partnerships lead to stronger schools
  • AI can be used creatively to explore big ideas
  • Educators leave lifelong impact, even when they do not see it immediately

Words of Wisdom for Educators

Greg reminds us:

Most of us can remember our teachers by name.

We remember how they made us feel.
We remember who empowered us.
We remember who believed in us.

Even in February.
Even when the snow turns gray.
Even when energy dips.

What you do matters more than you realize.


Books Mentioned

The 7 Habits of Highly Effective People
by Stephen Covey

Greg highlights two habits in particular:

  • Be Proactive
  • Begin with the End in Mind

Both serve as guiding principles for leadership, service, and personal growth.

 


Episode Chapters

00:00 – Introduction to Greg Honchel and IXL
02:19 – Greg’s journey in education
05:15 – The importance of customer service in schools
07:43 – Understanding IXL’s impact
10:37 – Teacher-led platforms and student growth
13:09 – Innovative uses of IXL
16:11 – High-quality interventions
18:40 – The value of personal communication
21:37 – Screen time and educational technology
24:10 – Words of wisdom for educators
26:57 – Fun questions and personal insights


Connect and Learn More

To learn more about IXL Learning and its offerings, visit:
https://www.ixl.com

If you would like your book, product, service, conference, or website mentioned or highlighted in the pre-roll of the Wired Educator Podcast, email Kelly at [email protected].

Kelly is accepting applications for Coaching with Kelly. One seat is available starting in March. Fill out this questionnaire. Kelly will select one person to work with: Complete this Coaching Questionnaire.


Thank you for taking time from your busy week to level up and make a difference in the lives of others.

About the Host

Kelly Croy is the host of the Wired Educator Podcast, a speaker, author, and Director of Innovation and Instruction. Kelly works with schools and districts across the country on leadership, culture, and growth.

Kelly Croy’s website:
https://kellycroy.com

Kelly’s book, Along Came a Leader

To learn more about having Kelly Croy speak at your event, visit his website to connect.


Thank you for listening and for being part of this community. It is always a great day to be a Wired Educator.

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

WEP 257: Lead From Who You Are, an Interview with Joe Sanfelippo

Hosted by Kelly Croy

Wired Educator Podcast Episode 257

Lead From Who You Are with Dr. Joe Sanfelippo

In Episode 257 of the Wired Educator Podcast, Kelly Croy interviews Dr. Joe Sanfelippo, nationally recognized speaker, former superintendent, and author of the new book Lead From Who You Are. It has been 122 episodes since Joe’s last appearance on the podcast, making this conversation both timely and meaningful.

Together, Kelly and Joe explore leadership identity, consistency, self-awareness, and what it truly means to show up for others during challenging seasons in education. This episode blends practical leadership insight with personal reflection and encouragement.

About the Guest

Dr. Joe Sanfelippo recently retired after 26 years in education, including 12 years as superintendent of the Fall Creek School District in Fall Creek, Wisconsin. Under his leadership, Fall Creek was named an Innovative District twice by the International Center for Leadership in Education. Joe was named Education Dive’s National Superintendent of the Year in 2019 and was selected by the U.S. Department of Education as a Future Ready Superintendent and Personalized Learning Leader.

Joe is widely known for his leadership reflection videos and is the author of multiple books, including Lead From Where You Are, The One Minute Walk to Work, Hacking Leadership, The Power of Branding, and his newest release, Lead From Who You Are.

Joe Sanfelippo’s website:
https://www.jsanfelippo.com/

Joe’s book, Lead From Who You Are: https://amzn.to/4a6HOiB

Episode Summary

This episode focuses on the idea that leadership begins with identity before position. Joe explains why consistency often matters more than charisma and introduces the concept of the “mirror test,” encouraging leaders to reflect on how others experience them.

Kelly and Joe also discuss repairing relationships after mistakes, the importance of vulnerability paired with follow-through, and how leaders can better support educators who are overwhelmed. Joe shares practical advice on meeting people in their space, offering help that is usable and timely, and maintaining steady leadership rhythms regardless of external pressures.

The conversation also touches on comparison, social media, and why late winter can feel isolating for educators. Joe offers a powerful reminder that connection, even with just one person, can make a significant difference.

Key Takeaways from Episode 257

  • Leadership starts with knowing who you are before focusing on where you lead
  • Consistency builds trust more than charisma alone
  • Vulnerability without action creates doubt, while follow-through builds credibility
  • Leaders support others best by meeting them where they are
  • Awareness and regulation help leaders remain steady in difficult moments
  • Comparison distracts from meaningful leadership work

Episode Timestamps

00:00 Introduction and overview
01:21 Joe Sanfelippo’s journey and the origin of the book
08:56 Awareness, the mirror test, and leadership consistency
11:55 Consistency versus charisma
17:23 Repairing relationships and rebuilding trust
22:42 Supporting overwhelmed educators
30:31 Comparison, social media, and leadership identity
35:56 A message for educators during a challenging season

About the Host

Kelly Croy is the host of the Wired Educator Podcast, a speaker, author, and Director of Innovation and Instruction. Kelly works with schools and districts across the country on leadership, culture, and growth.

Kelly Croy’s website:
https://kellycroy.com

Kelly’s book, Along Came a Leader

To learn more about having Kelly Croy speak at your event, visit his website to connect.


Thank you for listening and for being part of this community. It is always a great day to be a Wired Educator.

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

WEP 255: Rigor Through Relationships an Interview with Joe Miller

Welcome to SEL and The SEL and Mental Wellness Symposium

The Wired Educator Podcast, Episode 255: Rigor Through Relationships, an Interview with Joe Miller

Episode Guest: Joe Miller, Port Clinton High School ELA Teacher & Symposium Founder

Host: Kelly Croy

Episode Overview

“We learn for life, not for school.” In this episode of The Wired Educator, Kelly Croy sits down with Joe Miller, the driving force behind the 3rd Annual SEL and Mental Wellness Symposium.

Joe isn’t just a dedicated High School ELA teacher; he is a masterclass in leadership who leads from the classroom. Today, Joe and Kelly discuss the “heart of the work”—the transformative power of prioritizing student well-being to unlock academic excellence. If you believe that rigor is built through relationships, this conversation is for you.


Joe Miller:

Joe Miller is a teacher who continuously advocates for his students, district, and community. After earning his bachelor’s degree in education from the University of Dayton, Miller moved south to teach in Charlotte, North Carolina for six years.

Throughout his time in North Carolina, Miller knew his heart was in Ohio. When an opportunity arose near his hometown, he excitedly accepted a position at Port Clinton High School in the Port Clinton City School District, where he has 15 years of classroom experience and is currently teaching sophomore English and Foundations of Education. Mr. Miller also serves as advisor for Educators Rising and the head tennis coach. He continues to empower educators through his roles as the Vice President of OH-NNSTOY and event coordinator for the SEL & Mental Wellness Symposium in Port Clinton each year. Miller is an innovative educator with a passionate commitment to student engagement, data-driven instruction, and social-emotional learning.
Mr. Miller strongly believes that growth begins at the end of one’s comfort zone, so he routinely promotes productive discomfort by asking his students to participate in poetry slams, classroom podcasts, and a series of TED-styled talks called RED Talks.
Joe is an Ohio Teacher-of-the-Year, Runner-up, and a Teacher of the Year for Ohio, Region 2.
Joe’s top recommended book: The Power of Moments

The 3rd Annual SEL & Mental Wellness Symposium

When: Friday, March 20th | Where: Port Clinton, Ohio

Theme: Rigor Through Relationships

Joe and Kelly preview the incredible lineup for this year’s event, including:

  • Morning Keynote: Casey Cuny (2024 California Teacher of the Year) on SEL and AI.

  • The Wired Educator Live: A live podcast recording during the event with Casey Cuny!

  • Afternoon Keynote: Kurt Russell (2022 National Teacher of the Year) on student-centered learning.

  • Featured Speakers: Paul LaRue (President of the State Board of Ed) and Ohio Teachers of the Year Chris Monsour, Daneé Pinckney, and Mark Lowrie.


Key Takeaways from Joe Miller

  • The “Engine” of Advocacy: How Joe transitioned from a classroom teacher to the visionary behind a major regional symposium.

  • Educators Rising: Why we must empower students today to become the teachers of tomorrow.

  • Rigor vs. Relationship: Why academic excellence cannot be reached through curriculum alone; it requires a foundation of trust.

  • AI & The New Era: How technology like AI changes the landscape, but increases the need for grounded human connection.

  • Core Memories: The importance of creating moments in education that students carry with them forever.


Resources & Essential Links


Chapter Markers

  • [00:00] Intro: Joe Miller’s Impact and the Vision for the Symposium.

  • [05:53] Why Relationships Matter: Moving beyond the daily grind.

  • [11:05] Inspiring the Future: The Educators Rising program.

  • [14:06] Symposium Preview: Rigor Through Relationships.

  • [19:36] The Role of SEL in Academic Success.

  • [29:36] AI in the Classroom: Opportunities and Challenges.

  • [32:40] Creating Memorable Moments: Learning for life.


Memorable Quotes

“When we prioritize the well-being of our students and ourselves, we unlock a level of academic excellence that simply cannot be reached through curriculum alone.”

“Joe Miller is a true example of what it means to lead from the classroom.”

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.


Visit the SEL Symposium Website to see the full list of speakers and Register for the Symposium today to take advantage of the early bird rates.

I look forward to seeing you in Port Clinton on March 20th as we continue to build a culture of rigor through the power of relationships.


You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

The Wired Educator Podcast Episode 252: The Leader You’re Not… an interview with Scott Borba on

The Leader You’re Not… and Why It’s Just as Important as the Leader You Are an Interview with Scott Borba & Kelly Croy

Welcome to episode 252 of The Wired Educator Podcast!

In this episode, I interview Scott Borba, an inspiring education leader and author of The Leader You’re Not… and Why It’s Just as Important as the Leader You Are. This conversation will speak to your heart, sharpen your mind, and give you what you need to lead with more awareness this year. Scott and I connected deeply, and the wisdom he shares will benefit every educator committed to growth.

Listen by clicking here or wherever awesome podcasts live.

About Scott Borba

Scott is principal and superintendent of Le Grand Union Elementary School District in California. A recognized leader in education, he was named the NAESP National Distinguished Principal and the ACSA Superintendent/Principal of the Year.

Scott also serves on the Board of Directors for the National Association of Elementary School Principals. His book, The Leader You’re Not… and Why It’s Just as Important as the Leader You Are, focuses on self-awareness, growth in leadership, and building strong school communities.

Mentioned in the Podcast
The Leader You’re Not… and Why It’s Just as Important as the Leader You Are — Find it on Amazon
• Scott’s website: https://www.connectedd.org/scottb

Conferences Kelly Croy will  Be Speaking At in in the next few months:
• OASFEP Conference, October 2025
• Ohio Association of Secondary School Administrators (Administrative Assistants Conference), December 2025
• Click here to Subscribe to My Newsletter: Wired Educator Newsletter for a VERY special announcement coming this weekend!

Listen to episode 252 of The Wired Educator Podcast and discover how Scott’s work can transform your leadership this year!

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 251: The Language of Behavior an Interview with Charle Peck and Joshua Stamper

A Framework to Elevate Student Success, Hosted by Kelly Croy

This is the Wired Educator Podcast Episode 251, my interview with Charle Peck and Joshua Stamper, co-authors of The Language of Behavior: A Framework to Elevate Student Success. Charle and Joshua bring incredible insight, passion, and practical strategies to help educators and leaders transform the way we view behavior, student success, and school culture.

Listen to our interview by clicking here or wherever awesome podcasts live! 

Our conversation covers practical strategies for addressing behavior through trauma-responsive practices, creating healthier school cultures, and empowering educators to better support students.

This discussion was energizing, enlightening, and inspiring. I laughed, I learned, and I left with new tools I can put into practice right away. I know you’ll feel the same. Buckle up and enjoy this incredible conversation with Charle Peck and Joshua Stamper!

Meet Charle Peck

Charlie Peck is a global keynote speaker, educator, and co-author of The Language of Behavior as well as Improving School Mental Health: The Thriving School Community Solution. With over 20 years in education and dual master’s degrees in Education and Social Work, Charlie offers a powerful perspective as both a teacher and a clinical therapist.

Her work with adolescents and families in crisis, combined with her extensive experience in K-12 education, makes her stories both relevant and captivating. She delivers impactful professional learning sessions and keynotes that provide educators with tools they can implement immediately in their practice.

Meet Joshua Stamper

Joshua Stamper is a dedicated educator, speaker, author, and the creator of Aspire to Lead. With a rich background in teaching and school administration, Joshua draws on his own experience as a struggling student and nine years as a middle school administrator. His journey fuels his passion for creating supportive, transformative learning environments.

 

Order their book today!

Joshua’s new book, The Language of Behavior, equips educators with trauma-responsive strategies and alternative practices to support student success. He empowers professionals to lead with empathy, implement innovative approaches, and make meaningful change in schools and communities everywhere.

Mentioned in this Interview:

Purchase a copy of their book, The Language of Behavior: A Framework to Elevate Student Success

Charle’s website: https://www.thrivingeducator.org/

Joshua’s website: https://joshstamper.com/

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 250: Designing a Life of Purpose, an Interview with Mark Trumbo

The Dream Factory, An interview with Mark Trumbo and Kelly Croy

This is the Wired Educator Podcast episode 250, my interview with Mark Trumbo, author of The Dream Factory: Designing a Life of Purpose. Mark and I talk about how he wrote an entertaining fable to teach memorable lessons on leadership and living an awesome life. My conversation with Mark hit so many levels of awesomeness, this is an amazing interview with amazing takeaways for everyone.

Listen to my interview with Mark.

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Mark Trumbo is the author of The Dream Factory: Designing a Life of Purpose, a nationally recognized leader, speaker, and creator of The Purpose Design, a framework dedicated to helping people discover, define, and live out their true purpose. A devoted child of God, husband to Kristy, and proud father of Avery Grace, Grant Hampton, and Payton Joy, Mark’s greatest joy comes from his faith and family.

Mark’s journey to discovering his “why” began in January 2017, shortly after the birth of his son, during a season of professional demands and personal reflection. Confronted with questions about his goals, identity, and impact, he embarked on a mission to develop his most valuable asset–his purpose. Inspired by Simon Sinek’s belief that “People don’t buy what you do, they buy why you do it,” Mark created The Purpose Design not only to clarify his own direction but to empower others to live with intentionality and meaning.

Since then, he has shared The Purpose Design with thousands of students, coaches, professionals, and organizations, guiding them to align their actions with their deepest values. Through his work, Mark challenges audiences to reflect on one powerful question: What does your Purpose Design say about you?

Mentioned in this Episode: 

Kelly Croy on The Interview Chair Podcast with Jimmy Casas

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Purchase a copy of Mark’s awesome book, The Dream Factory: Designing a Life of Purpose

Mark Trumbo’s website: https://www.connectedd.org/marktrumbo

Follow Mark Trumbo on social media: www.x.com/MarkHTrumbo

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com

TikTok: https://www.tiktok.com/@kelly_croy
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

 

WEP 249: Becoming an Instructional Leader an Interview with Danny Steele

The Wired Educator Podcast: Episode 249 – “Becoming an Instructonal Leader” My Interview with Danny Steele

Click here to listen to this podcast.

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This is The Wired Educator Podcast, Episode 249: My conversation with Danny Steele on instructional leadership—and so much more.

Danny is a phenomenal leader, an inspiring author, and an all-around incredible human being. In this episode, we dive into his new book, explore what great instructional leadership really looks like in schools, and unpack the wisdom he’s sharing with educators everywhere. You’re going to love this episode.

About Danny Steele

Danny Steele worked for 31 years in education as a principal, assistant principal, teacher, coach, and assistant professor of Instructional Leadership. In 2005, Steele was recognized as the “Secondary Assistant Principal of the Year” for the state of Alabama. And in 2016, he was recognized as Alabama’s “Secondary Principal of the Year.”

He has written five books, including two with Todd Whitaker, presented at numerous state and national conferences, and spoken in school districts across the country. Steele has an undergraduate degree in History from Covenant College, a Master’s in History from the University of Alabama at Birmingham, and both an Educational Specialist and an Educational Doctorate in Educational Leadership from Samford University.

He is the father of three (mostly grown) children and resides with his wife in Birmingham, Alabama.

Mentioned in This Podcast

Danny Steele’s Website: https://www.leadershiplearningandculture.com/

Follow Danny on X: https://x.com/SteeleThoughts

Danny Steele’s Books:

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

 

WEP 248: Building Authenticity, an Interview with Todd Nesloney

Kelly Croy Interviews Todd Nesloney About His New Book, Building Authenticity: A Blueprint for the Leader in You

Building Authenticity, an Interview with Todd Nesloney

Listen to The Wired Educator Podcast, Episode 248.

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In this episode of The Wired Educator Podcast, I sit down with one of my favorite education leaders and storytellers, Todd Nesloney. Todd returns to the show to share powerful insights from his newest book, Building Authenticity: A Blueprint for the Leader Inside You.

Todd currently serves as the Director of Culture and Strategic Leadership for the Texas Elementary Principals and Supervisors Association (TEPSA). He is a nationally recognized educator who has been honored by the White House, John C. Maxwell, and the National School Board Association, among many others. From leading a PreK–5 campus of 775 students to co-authoring bestsellers like Kids Deserve It, Todd continues to inspire and challenge educators to lead with heart, honesty, and boldness.

In this conversation, we talk about what it really means to lead authentically, how to stay rooted in your values, and why storytelling is essential for building meaningful school culture. Whether you are a teacher, administrator, or just passionate about education, this episode will fuel your leadership journey.

Mentioned in this Episode: 

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Wow! I interviewed Todd 200 episodes ago! If you want to hear that episode go here: https://wirededucator.libsyn.com/2016/07

Todd’s website: www.toddnesloney.com
Todd’s Course: https://todd-s-site-963e.thinkific.com/products/courses/culture-unleashed
A few of Todd’s favorite reads: Audible, Project Hail Mary by Andy Weir, kids chapter books: Mercy Watson Series, and Bad Guy Series.

Listen to Episode 248 now on Apple Podcasts, Spotify, or wherever you get your podcasts.

Thank you for taking time from your busy week to listen to the show, level up, and make a difference in the lives of students, and remember, it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

I would like to speak at your event!

Do you like what you heard? Invite Kelly to speak at your school.
Interested in booking Kelly for your Next Event?

I love opening day keynotes to school districts and conferences, workshops with leaders and any opportunity to help educators reignite their passion, build stronger connections with students and colleagues, improve instruction, and level up as leaders. I hope YOU will reach out to ME!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker

Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast  Twitter: @kellycroy and of course: Facebook.

Sign-up for Kelly’s newsletter here.

WEP 246: Future Educators, Trauma Informed Teaching and Literacy: An Interview with Pamela Broome

Co-hosted by Joe Miller

Pamela Broome

In this episode of the Wired Educator Podcast, I had the honor of speaking with Pamela Broome, a transformative leader in education. As the founding principal and current director of UNC Charlotte’s elementary lab school, Pamela has pioneered innovative approaches to teaching and learning, focusing on trauma-informed practices, literacy advancement, and creating emotionally supportive classrooms. Her work has significantly impacted both students and educators, fostering resilience and engagement in the educational community.

Joe Miller, a former student of Pamela’s, joins us as cohost. Joe is an award-winning educator and founder of an amazing SEL Symposium hosted at our district. I love working with Joe and I am so happy he introduced me to Pamela.

During our conversation, Pamela shared invaluable insights into the challenges and rewards of implementing trauma-informed teaching strategies, the evolving landscape of literacy education, and her vision for the future of educational leadership. Her dedication to student and teacher well-being is truly inspiring, and her experiences offer practical guidance for educators seeking to make a meaningful difference in their schools.

In This Episode, You’ll Discover:

• The principles and benefits of trauma-informed teaching.

• Innovative approaches to literacy that engage diverse learners.

• Strategies for building emotionally supportive and resilient classrooms.

• Insights into effective educational leadership and community partnerships.

Mentioned in This Episode:

StreamYard: Our sponsor for this episode. StreamYard is a professional live streaming and recording studio in your browser. Record your content or stream live to multiple platforms seamlessly. It’s the tool I use for all my interviews, and I highly recommend it. Learn more at StreamYard.com.

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Shoutout:

Congratulations to Joe Miller for designing, planning, organizing and hosting an amazing SEL Symposium. Joe is fantastic. Proud to work with him! 

A special welcome to Dominic Helmstetter from Perrysburg High School, the newest member of the Wired Educator Squad! We’re excited to have you on board and look forward to your contributions to our growing community.

Thank you for tuning in, and remember—it’s always a great week to be a Wired Educator!

You are awesome!

Kelly

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Educator, Author, Keynote Speaker

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Website: kellycroy.com and wirededucator.com
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Don’t Call It a Smartphone Ban

Teaching Self-Regulation Skills in Schools

Don’t Call It a Smartphone Ban! Teach Self-Regulation Skills in Schools! Kids Need it. 

I know this can be a controversial topic, but this is just one perspective to many negative posts I have seen. Phone policies can be an opportunity.

Photo generated by ChatGPT 4

In today’s digital age, navigating the complexities of smartphone usage in schools is a significant challenge for educators and leaders. But what if we reframed the narrative? Instead of labeling it a “smartphone ban,” let’s focus on something more impactful: teaching self-regulation skills that students can carry with them for life. At Port Clinton City Schools, we’ve embraced this philosophy, and the results speak for themselves.

This approach, driven by our teachers and supported by school leadership, reflects our commitment to empowering teacher-led initiatives, is not about taking something away; it’s about giving students the tools they need to thrive in an increasingly connected world. Our own counselors have identified self-regulation as one of the primary skills needed for students’ success. In fact, one student expressed gratitude, sharing how the policy eased their mind knowing no one could send them something they’d feel pressured to check. It’s a powerful reminder that how we communicate a policy is as critical as the policy itself. Limiting something is not always a penalty, but at times, perhaps a gift. We view it as an opportunity as our state demanded policy use.

Additionally, my work, writing for the Apple Education community and presenting on how to use the settings and tools within devices to model and support self-regulation, has highlighted practical strategies like time limits on social media and games, Do Not Disturb Mode, timers, reminders, jouranl, and other built-in features. These tools empower students to manage their tech use in meaningful ways, demonstrating that self-regulation can be both taught and supported effectively.

We must also acknowledge the mounting evidence on the harm social media sites can inflict on the developing minds and mental health of students. Reports consistently show that unregulated use of social media correlates with increased anxiety, depression, and focus issues. These findings underscore the urgent need to teach and model healthy tech habits in schools.

Parental concerns about student safety are valid, but it’s important to understand that our phone regulation policies are designed with care and thoughtfulness, not as punitive measures. Schools today are equipped with numerous safety features, including School Resource Officers (SROs), secure entry systems, and emergency protocols. We also have a dedicated team of counselors, compassionate teachers, and strong leadership to ensure student well-being. Students are allowed to have their phones, during lunch but not during class. This regulation isn’t about restricting freedom but fostering engagement and focus. Our classrooms are equipped with incredible devices and technology to enhance learning, and our teachers work tirelessly to create engaging, interactive lessons. By keeping phones away during instructional time, we’re helping students develop the skills they need to focus and succeed in a world full of distractions.

Here are three actionable steps to implement this approach effectively in your school:

1. Model Self-Regulation for Students

Leadership is about setting the example. Show students what self-regulation looks like by practicing it yourself. Whether it’s designated tech-free zones in staff meetings or modeling focus during class observations, students take their cues from us. When they see adults navigating technology with balance, they’re more likely to emulate it.

2. Teach the Why

Don’t just implement rules–educate students on the importance of self-regulation. Incorporate lessons on mindfulness, focus, and the impact of constant connectivity into advisory periods or classroom discussions. Help students understand that self-regulation isn’t just a school skill; it’s a life skill that will serve them in college, the workplace, and beyond. Involve students in the process.

3. Celebrate Success Stories

Highlight the positive outcomes of your efforts. Share stories like the student who felt relief knowing their social circle couldn’t bombard them with distractions during the day. Acknowledge classrooms where focus and engagement have noticeably improved. When students and staff see the tangible benefits, buy-in becomes easier.

Leading change is often about how we frame it. By focusing on teaching self-regulation rather than banning devices, we shift from punitive measures to empowering practices. This isn’t just a win for students; it’s a win for the culture of our schools.

So let’s lead with purpose, teach with vision, and model the skills that will shape the leaders of tomorrow. Smartphones may be pervasive, but the ability to regulate their use is a skill worth mastering.

Always forward,

Kelly

I would like to speak at your event!

Order Kelly’s books, Along Came a Leader and Unthink Before Bed: A Children’s Book on Mindfulness for your personal library.

Educator, Author, Keynote Speaker
Twitter: @kellycroy
Instagram: @kcroy
Website: kellycroy.com and wirededucator.com
Podcast: The Wired Educator Podcast
and of course: Facebook.

Sign-up for Kelly’s newsletter here.